WG8 App's Terms & Conditions govern account eligibility, responsible gambling obligations, offer rules and dispute resolution for all users at wg8.mom; you must be 18 or older and comply with applicable local law to register and play.
POLICY FULL TEXT
What These Terms Cover at WG8 App
operates WG8 App as a mobile-first casino and sportsbook for eligible adults in Bangladesh. By creating an account you confirm you are at least 18 years old, that gambling is not prohibited for you under applicable local law, and that all information you provide is accurate. You may hold only one account; duplicate accounts will be closed and any pending balances forfeited.
Our welcome bonus of 100% on your first deposit is subject to a 25x wagering requirement before withdrawal. Promotional bonuses, cashback of 5%, and reload bonuses of 20% each carry their own conditions, detailed on the relevant promotion page. Withdrawals are processed within 24 hours on business days from the time your request is submitted and verified.
We own all content on WG8 App, including game assets licensed from third-party studios. You may not copy, redistribute or commercially exploit any part of the site. WG8 App may amend these Terms at any time; continued use of the site after an update constitutes acceptance. For any dispute, contact [email protected] first — we aim to respond within one business day before any formal escalation.
Eligibility & Access
You must be 18 or older and must not be accessing WG8 App from a jurisdiction where online gambling is prohibited under applicable local law.
Account & Identity
One account per person. KYC verification takes up to 48 hours on business days. Providing false identity information is grounds for immediate account closure.
Offer & Wagering Terms
Bonuses carry a 25x wagering requirement. Full conditions appear on the promotion page at the time of the offer.
Disputes & Changes
Contact [email protected] to raise any dispute. WG8 App may update these Terms; the version published at WG8 App on the date of your activity governs that session.
TERMS CONTACT PATHS
How to Reach Us About These Terms
If any clause in these Terms is unclear, or you need to raise a dispute about your account or a transaction, contact the WG8 App support team directly. We handle policy queries by email and live chat — whichever is faster for you. Players in Rajshahi and across Bangladesh can reach us any time.
Email Support
Write to [email protected] with your account username and a clear description of the issue. We aim to reply within one business day.
Live Chat
Open live chat from any page on WG8 App. Use it for quick questions about account conditions, offer eligibility or wagering requirements.
Contact Page
Visit wg8.mom/contact/ for all available contact routes and our current support hours for account and policy-related enquiries.
HOW WE HANDLE POLICY
Account Security and Policy Commitments
WG8 App keeps your account data secure using SSL encryption and stores only the information needed for identity verification and transaction records. We do not sell your personal details to third parties. You can request a copy of your data or ask for your account to be closed by contacting [email protected] at any time.
Data & Privacy
We collect only what is needed for KYC, payments and account management. Your data is held securely and never sold to outside parties.
Cookie Use
WG8 App uses cookies to keep your session active and remember your preferences. You can adjust cookie settings through your browser at any time.
Responsible Gambling Controls
Self-exclusion, deposit limits and session reminders are available inside your account settings. Contact [email protected] to activate any of these tools immediately.
Record Retention
Transaction and account records are retained for the period required by applicable regulatory obligations. You can request access to your own records by email.
TERMS FAQ
Common Questions About WG8 App Terms
These answers cover the questions we hear most often about account rules, eligibility conditions and how WG8 App handles disputes. If your question is not here, email [email protected] or use live chat.
What is the minimum age to register on WG8 App?
You must be at least 18 years old. We verify age during the KYC process, which is completed within 48 hours on business days. Accounts found to belong to under-18s are closed immediately.
Does applicable local law affect whether I can use WG8 App?
Yes. By registering you confirm that accessing WG8 App does not breach applicable local law in your location. It is your responsibility to check the rules in your area before playing.
What is the wagering requirement on WG8 App bonuses?
All bonuses, including the 100% first-deposit welcome offer, carry a 25x wagering requirement. Full conditions are on the promotion page.
How long does a withdrawal take after I request it?
Withdrawal requests are processed within 24 hours on business days from submission. Completing your KYC verification in advance avoids any delay at the withdrawal stage.
Can WG8 App change these Terms & Conditions?
We can update the Terms at any time. The version published on WG8 App at the time of your activity applies to that session. Continued use after an update means you accept the new Terms.
How do I raise a dispute or close my account?
Email [email protected] with your username and a description of the issue. For account closure or self-exclusion, the same email address handles your request, usually within one business day.